Privacy Policy

Last updated: May 26, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Application refers to TugoFast Repartidor.
• Company refers to TugoFast Repartidor.
• Country refers to Pakistan.
• Device means any device that can access the Service.
• Personal Data means any information related to an identified or identifiable individual.
• Service refers to the Application.
• Usage Data refers to data collected automatically when using the Service.
• You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information including:

• Email address
• Phone number
• Location data
• Usage Data

Location Data

Our app may access and collect location information from Your device, including precise or approximate location data.

Location data is used for the following purposes:

• Providing delivery and navigation services
• Displaying pickup and drop-off locations
• Tracking delivery status in real time
• Improving route optimization and app functionality
• Enhancing customer and driver experience

Location information may be collected while the app is in use and, where permitted by You, in the background to support delivery operations.

You can enable or disable location permissions at any time through Your device settings.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include:

• IP address
• Browser type
• Device identifiers
• Operating system version
• Pages visited
• Time and date of visits
• Diagnostic data

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service
• To manage user accounts
• To process deliveries and navigation
• To contact users regarding updates or support
• To improve app functionality and performance
• To monitor usage and prevent fraud
• To comply with legal obligations

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

• With Service Providers assisting in app operations
• With business partners related to delivery services
• During business transfers or mergers
• When required by law or government authorities
• With Your consent

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary for the purposes described in this Privacy Policy and to comply with legal obligations.

Transfer of Your Personal Data

Your information may be processed and stored outside Your country where data protection laws may differ.

Delete Your Personal Data

You may request deletion of Your Personal Data by contacting Us at the email address below.

Security of Your Personal Data

We use commercially reasonable methods to protect Your Personal Data, but no method of electronic storage or transmission is completely secure.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect Personal Data from children under 16.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

Email: tugofast@gmail.com